Posted at 11:51 AM | Permalink | Comments (0) | TrackBack (0)

In the midst of holiday chaos, brand messaging is loud and clear and, more often than not, deemed manipulative. No surprise, really. Advertising motives have always been questioned — especially since the 1950s’ Vicary hoax involving subliminal suggestion. That said, what is the plausibility of subliminal persuasion today? And what does it matter?
Most people believe they are immune to brand messaging sort of like chicken pox. Until one day they are overcome by its strange itchiness. In his recent book Brandwashed, Martin Lindstrom cites examples like Abercrombie & Fitch’s marketing of padded bikini tops to eight-year-old girls and hair removal brand Nair aiming “Nair Pretty” to 10-to-15-year-olds. In an interview with NPR, Lindstrom says “companies get their hooks into us earlier than we may have thought; he says the average American 3-year-old can recognize 100 brands.” For certain, this is cause for concern.
However, in truth, it’s not the marketing gimmicks that work over the long run. It’s the slow, steady, consistent, on-target messaging that works — the kind of inspired messaging that adults relate to and remember the brand it came from. In the case of Abercrombie, the symbolism of padded bikini tops is bolstered only by the conversations that continue outside and beyond the purchase. It’s not an Abercrombie conversation.
Segue to the real point of Lindstrom’s book Brandwashed: It is not a book of anti-branding. Martin Lindstrom points out in our own phone chat, “Even anti-brands eventually become in their own right a brand…The point is to wake up and know when you are being manipulated.” A resounding point in today’s world.
As even Martin knows so well, the change called for goes beyond the people affected. The real change is in the concept of branding itself.
The Wall Street Journal also reviewed Lindstrom’s Brandwashed book. The review by Eric Felten cites Lindstrom’s reference to “various imaging technologies, looking for what parts of the brain light up when consumers hear product pitches, make buying decisions or interact with goods” as high tech phrenology that makes serious cognitive scientists cringe.
But, in many ways, that’s where we are at. We’re looking for pieces of code and related behavioral responses that allow marketers to score us. Of course, people are responding. People are accepting our language.They’re checking like buttons. They’re rating. They’re checking in. It’s easy because technology itself is growing in its power to modify behavior. Is this the point though? Are we celebrating modified behavior or is there something greater that we can be using technology for?
Read more on Uncluttered White Spaces
Posted at 09:06 PM | Permalink | Comments (0) | TrackBack (0)
Posted at 09:40 PM | Permalink | Comments (0) | TrackBack (0)
My talk this Friday at the Packaging the Sells conference in Chicago.
Posted at 12:15 PM | Permalink | Comments (0) | TrackBack (0)
Posted at 05:10 PM | Permalink | Comments (1) | TrackBack (0)
Posted at 10:51 AM | Permalink | Comments (0) | TrackBack (0)
Posted at 05:25 PM | Permalink | Comments (0) | TrackBack (0)
Posted at 02:25 PM | Permalink | Comments (0) | TrackBack (0)
Thank you Sam Joseph for pointing this one out. This is a perfect way of framing the opportunity in education. We touched upon this in a deck we did earlier this year called BETAcation, a proposal for an education API. What gets me excited when I see this is the way in which public organizations could be brought in to frame how this interaction works with real living and breathing projects... and yet to be imagined projects. We can incite youth with a sense that their interaction with real life can be channeled to new concepts and story lines for the worlds they live in. Amazing opportunities here. Let's see it as more than a passive game layer - but rather an API that opens the dialog up to those kids sitting in the back of cars (and using mobile devices) around the country. This is next economy education.
Posted at 12:43 PM | Permalink | Comments (1) | TrackBack (0)
Posted at 03:35 PM | Permalink | Comments (0) | TrackBack (0)
Posted at 05:40 PM | Permalink | Comments (0) | TrackBack (0)
From August 23rd to August 27th, ConAgra's Marie Callender's brand, in collaboration with its PR firm Ketchum, ran a publicity party/research debacle that was the pop-up underground restaurant of Food Network chef George Duran and Supermarket Guru Phillip Lempert. The pop-up restaurant was known as Sotto Terra and it lived below the parlor floor of a Greenwich Village brownstone for five days.
The exercise broke every basic social media and research rule. When all was said and done, invited bloggers felt hoodwinked that they were invited to a four-course dinner and served frozen food. They were irked that they unknowingly entered a research experiment. And most of all they were embarrassed that they involved their trusting followers by inviting them to participate in online sweepstakes to win invitations.
What was ConAgra thinking? ConAgra also forgot context.
The restaurant was run in a New York City R6-zoned residential block that happened to be our block -- a very tight residential Greenwich Village block known for its solidarity and community activism. ConAgra's use of the block was non-conforming use for an R6 district, and was carried out without the necessary permits and/or licenses. All negotiated under a residential sublet lease.
To boot, on the first day, a satellite truck was parked down the block while interviews were conducted. A telltale red cable connected Sotto Terra to the truck. The NYC Office of Film, Theatre and Broadcasting had no record of issuing a permit to hold parking for a satellite truck. All that existed was an unsigned No Parking sign with the office's logo on a tree adjacent to the truck.
Sadly, misconduct and lack of understanding of the purpose of pop-up kills it for the more compelling pop-ups. For big brands, this demonstrates a more fundamental misunderstanding of people and culture.
Here's the scoop from bloggers that attended the dinners:
"When the Food Turned Sour" via @MomConfessional
"Why Sotto Terra was an Epic Fail" via @NYCityMama
"Hoodwinked" via @FoodieCityMom
Posted at 10:46 PM | Permalink | Comments (0) | TrackBack (0)
Posted at 01:06 PM | Permalink | Comments (0) | TrackBack (0)
Please vote for our talk here
Culture networks historically have spun narrative for how we live. Think about it. After WWII, an emerging American middle class decided to expand its options for commerce and camaraderie. So they built highways and a networked culture of early suburbanites was born. But when we talk about networks today, we see only the technology system that supports the network, not the human structure. It’s the structure and process behind the human connections that’s critical. The structure empowered by technology allows likeminds to connect, thrive and make global impact -- no matter how micro. Not too long ago, rave culture leveraged digital networks and pioneered podcast. And, more recently, the Tea Party leveraged digital networks to make its stand. Without technology, we might have dismissed the movement as laggard. To understand where we go next means we need to evolve our perspective on how we look at the systems and unlock the human codes that drive them. If we do not, culture will leverage system decline before we know what’s happening, much like graffiti leveraged the decline of cities and skate culture leveraged the decline of suburbia.
RELATED PRESENTATIONS: Culture Networks http://www.slideshare.net/scenariodna/culture-networks-2010 Culture Mappinghttp://www.slideshare.net/scenariodna/culture-mapping-managing-brands-in-a-social-economy-6094993
Posted at 01:36 PM | Permalink | Comments (0) | TrackBack (0)
I'd like to thank Paloma Vazquez for this wonderful summary and analysis of a recent presentation I gave at the Market Research in the Mobile World conference.
Our attention was recently caught by a presentation... proposing a ‘New Era of Expressive Research’ as a strategy for addressing the changing needs of a mobile world. Essentially, the presentation covered how, when and why we access data and content now that mobile is experiencing a shift, with data moves from living ‘in’ any single device (be it your mobile phone, your laptop or your tablet) to living in the cloud. The increasing mobility of content, coupled with data and content’s evolving role in our lives and culture requires a different approach in how ‘mobile’ is evaluated in market research.
Posted at 12:15 PM | Permalink | Comments (0) | TrackBack (0)
This was not an encouraging opening for a conversation. Alice replied, rather shyly, `I–I hardly know, sir, just at present– at least I know who I WAS when I got up this morning, but I think I must have been changed several times since then.’ –Alice’s Adventures in Wonderland, Lewis Carroll, (1865)
And so goes the standard market research conversation today. Brands, much like the Caterpillar, respond by asking again. `Who are YOU?’ And each time, a cynical consumer is further shaped. Read article
Posted at 12:15 AM | Permalink | Comments (0) | TrackBack (0)
Posted at 10:37 AM | Permalink | Comments (0) | TrackBack (0)
Recent Comments